How Givver Helped Mya Visan Scale from 60 to 200 Employees

Overview: Mya Visan, a rapidly growing UK-based SME, expanded from 60 to 200 employees and needed a modern solution to manage their complex payroll. After struggling with a well-known legacy system and spreadsheets, they switched to Givver – an HR and payroll platform designed for SMEs. This case study explores how Givver delivered a reliable payroll processing tool with exceptional payroll customer service and real-time payroll integration with HMRC, resulting in improved accuracy, significant time savings through automation, and reduced costs.

The Challenge: Manual Processes and Limited Automation

Mya’s payroll process became increasingly challenging as the company grew. They had been using a legacy system a legacy payroll tool that relies heavily on manual processes and has not invested in the technology required to support automation for day-to-day payroll tasks. Calculating new starters, handling overtime, and applying statutory pay required significant manual work. As Mya approached 200 employees, the lack of automation made payroll time-consuming, error-prone, and increasingly difficult to manage.

What Mya Needed

As a growing SME, Mya needed a platform that could scale with them. Their priorities were:

• A single source of truth A platform to consolidate employee and payroll data, eliminating the need for spreadsheets and reducing the risk of errors.

• Exceptional customer service A knowledgeable support team that understands UK payroll and can guide them through change and compliance.

• Real-time integration with HMRC Automatic updates to tax codes, student loans, and NI contributions to avoid discrepancies on payslips.

• Multi-entity visibility A single system where they could manage multiple UK entities but still run payroll and reporting split by PAYE references for accurate month-end submissions.

• Faster payroll processing A solution to reduce payroll from five days to just 3 hours.

• Centralised self-service for employees Holiday requests, sick leave, maternity pay – all handled through Givver's portal. Previously they used a legacy system and Excel to manage this manually.

• Automated statutory calculations Givver now calculates sick pay, maternity pay, and other statutory entitlements automatically.

• A managed payroll service Mya opted for Givver’s managed payroll service because they wanted a payroll partner that could support them as they scaled. With Givver taking care of day-to-day payroll operations, the internal team could focus on strategic tasks and growth.

Easy Implementation and Seamless Go-Live

Givver’s team supported Mya closely throughout implementation. They didn’t just migrate data – they reviewed Mya’s payroll setup and policies, audited the account, and ensured everything was in place for a smooth transition. As a result, when Mya went live with Givver, there were no errors on their first payroll run. The HR team found the system intuitive and easy to navigate, supported every step of the way.

Real-Time Payroll Integration with HMRC

Givver’s direct HMRC integration brought major improvements in compliance and efficiency:

• Automatic RTI submissions ensure real-time accuracy with HMRC.

• Live tax code updates mean payslips are always correct.

• Statutory pay compliance is handled without manual input.

• End-of-year documents (P60s, P45s) are generated automatically.

• The system is reliable – unlike their experience with a legacy system employees now have 24/7 access to their payslips and tax documents without system downtime.

The Results

• Payroll time cut from 5 days to 3 hours Givver dramatically reduced processing time, allowing the HR and finance teams to focus on strategic work.

• £40,000 in annual cost savings Automation and consolidation saved the equivalent of one full-time hire.

• Greater visibility across the business Managers now instantly see who’s on leave or off sick, helping with planning and team coordination.

• Improved accuracy and fewer errors Real-time syncing and automated checks mean employees get the right pay, the first time.

• Better employee experience Staff no longer need to chase payslips or paperwork. Everything is accessible in one place.

• Simplified reporting Payroll data is clearly split by PAYE scheme and ready for audits or month-end tasks.

What Mya Says

"Givver has become more than just our HR and payroll software – they've truly been a partner to us as we've scaled. We moved away from a legacy system where we often experienced incorrect calculations and a lack of visibility. With Givver, we now have a reliable, real-time payroll platform we can trust. It’s transformed how we operate, giving us confidence that every detail – from tax codes to statutory leave – is handled accurately and efficiently. I’ve recommended Givver to my network because they’re true payroll professionals who genuinely know what they’re doing. As someone who had to take on payroll responsibilities without a dedicated payroll team, being able to fully rely on Givver has been a game changer for the business."

Finance Manager of a growing business with no prior payroll knowledge or in-house payroll team, Mya

Conclusion

Mya set out to find a scalable payroll and HR platform for growing businesses. With Givver, they gained a trusted partner that delivered automation, compliance, and visibility – while saving time and cost. For UK companies looking for payroll software for SMEs with exceptional customer service, real-time HMRC integration, and scalable automation, Givver is the ideal solution.