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CompanyCustomer support
Support from people who understand payroll.
When payroll has a question, it should not wait in a queue. Givver's team knows your setup because we configured it with you.
HMRC-recognised payrollPayroll support from CIPP-qualified expertsSupport Monday to Friday, 7am to 8pm UK timeTwo-factor sign-in and audit log
What we help with
Questions about payroll, setup and the everyday.
Payroll questionsIncluding statutory pay and HMRC notices.
Configuration changesNew sites, entities, pay rules and approvals.
Rotas, time and leaveSetting up and adjusting how your teams work.
TrainingFor new HR, payroll and site managers.
How to reach us
Talk to us where you already work.
Every customer can reach the Givver team on the same channels, Monday to Friday, 7am to 8pm UK time.
SlackA shared channel with your Givver team.
Microsoft TeamsIf your company works in Teams.
WhatsAppQuick questions from your phone.
EmailFor anything you want on record.
After go-live
The team that set you up stays with you.
Givver's team supports you after launch. If you would rather not run payroll at all, Givver payroll specialists can run it for you.
Questions
Support, answered.
When is Givver support available?
Monday to Friday, 7am to 8pm UK time.
How do we contact Givver support?
Every customer can reach the Givver team on Slack, Microsoft Teams, WhatsApp and email.
Who supports us after go-live?
The same Givver team that set you up, including CIPP-qualified payroll experts.
Already a customer?
Contact your Givver team on Slack, Microsoft Teams, WhatsApp or email.